FAQ
FAQ
Refer friends using your personal referral link. When they sign up, you get extra free GB.
Find your referral link in: Manage Account > Referral.
No, there’s no limit. You can migrate any amount of data using delta updates.
No. You can use multiple accounts or sub-accounts under one plan. The user migrating must be an Admin in Box and both Account & Project Admin in ACC.
Yes. Cloudsfer supports multiple sources (Box, File System, etc.) into a single ACC target.
Tip: Use multiple Box and ACC admin accounts to avoid vendor API rate and bandwidth limits.
Use multiple Box accounts. Each account gets 1TB/month. Learn more
It depends on data size, file count, network speed, and platform limits.
Typically, Cloudsfer transfers 5–7 GB/hour per job, and you can run jobs in parallel.
No real-time sync. Cloudsfer is a migration tool, but you can use delta migration to transfer changes without overwriting.
No limit on job count. File size limits depend on the source/destination platform (e.g., Box or ACC), not Cloudsfer.
Yes, there’s a free trial with limited data.
Pricing is based on data volume, not per user. Multiple accounts are supported under one plan.
Select your source and destination, pick folders, and start the migration. You can also schedule or run delta (incremental) transfers.
Cloudsfer gives detailed error logs and lets you retry failed files. Our support team is ready to assist.
Yes. Transfers are fully encrypted (HTTPS/SSL), your data is never stored, and you stay in full control.
Cloud data migration means moving files between cloud services. Cloudsfer makes it easy with full support for sources like Box, SharePoint, Google Drive, Dropbox, and more, including metadata and permissions.
Select Box as the source and ACC as the target. Choose folders and migrate. Use delta migration for changes only.
Yes. You can schedule, repeat, or automate updates with delta migration.
Yes. Enable “Include parent folder” in your migration plan to keep the folder structure.
Yes, as long as the target system supports the file type and size.
No. Cloudsfer runs fully online — no software or plugin required.
Contact us at [email protected] to request account deletion.
No. It only removes the migration plan, not your actual files.
Click Details next to your migration plan. You’ll see users, paths, and a downloadable report of all files.
No. Files are deleted from our servers as soon as they’re delivered to the destination.
Buy more credits, go to your failed migration, and click “Try to transfer failed items” — only the remaining files will transfer.
Go to Migration Plans > Details > View Reports, then download the detailed report to see file statuses.
We don’t recommend migrating a single 40TB folder. Instead, split it by departments, and if needed, into subfolders for better performance.
