TL;DR:
In 2025, SaaS data loss became impossible to ignore. As highlighted in the Verizon Data Breach Investigations Report, most incidents weren’t caused by hackers or system failures but by human error. The fix for 2026 is clear: assume mistakes will happen, and protect critical SaaS data with independent, automated backups stored outside the platform. Read more..
In 2025, data loss from SaaS platforms became impossible to ignore. Insights from the Verizon Data Breach Investigations Report reinforce what many IT leaders already know: the human factor remains one of the leading causes of security incidents and data exposure.
What made this especially damaging was where the data lived. Business‑critical platforms like Egnyte (file collaboration and content management) and Autodesk (design, construction, and manufacturing data) were at the center of many of these incidents. When mistakes happened, organizations often discovered too late that their SaaS environments lacked independent recovery options.
What Went Wrong in 2025?
According to the 2025 Verizon DBIR, human involvement, like misdelivery, misconfiguration, and simple mistakes, continues to play a role in a majority of security incidents. In SaaS environments, these errors often translate directly into data loss because:
- Deletions are frequently permanent after short retention windows
- Versioning is limited or inconsistent
- Administrative actions can override safeguards
- Recovery options are tied to the same platform where the error occurred
Common 2025 scenarios included:
- A project manager accidentally overwrites or deletes critical design files in Autodesk with no external copy available
- A team member is removing a shared client folder in Egnyte, unaware that it was the only remaining version
- A compromised account is making widespread changes that cannot be easily rolled back
In each case, the absence of independent, point‑in‑time backups turned routine mistakes into operational disruptions.
The SaaS Backup Gap
Many organizations still assume that cloud and SaaS providers offer full protection against data loss. In reality, most operate under a shared responsibility model: the provider ensures platform availability, while the client is responsible for protecting their own data.
This distinction became painfully visible in 2025. Even though SaaS platforms delivered uptime, they did not protect organizations from:
- Accidental deletions
- Malicious or careless insiders
- Ransomware that syncs encrypted data back to the cloud
- Long‑term compliance and retention requirements
Without an external backup strategy, SaaS data was often one mistake away from being unrecoverable.
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How to Make 2026 Better?
1. Design for Human Error
Human error isn’t an exception. Systems must assume that users will make mistakes and provide reliable recovery mechanisms that don’t depend on native SaaS limitations.
2. Back Up Critical SaaS Platforms Independently
For platforms like Egnyte and Autodesk, organizations increasingly adopt dedicated backup solutions that operate outside the SaaS environment. For example, Cloudsfer provides automated backups for both Egnyte and Autodesk, this allows teams to:
- Restore files and projects in time
- Retain data beyond native platform limits
- Keep copies in their storage, like Azure, Amazon S3
- Recover quickly from accidental deletions or malicious activity
3. Keep Backups Safe from Threats
Backups need strong protection too. Use encryption, immutable copies, and separate storage to make sure ransomware or hacked accounts can’t change or delete your backup data.
4. Automate Your Backups
It’s easy to forget to back up your data. We recommend automated backups to ensure your files are always protected, even if you forget.
With Cloudsfer’s Set&Forget” feature, you set it up once, and it keeps running in the background, and no reminders are needed.
Why Backup Will Be Critical in 2026
The trends highlighted in 2025 point to a simple reality: SaaS adoption is accelerating faster than SaaS data protection. As more intellectual property, project data, and customer information move into cloud applications, the consequences of a single mistake continue to grow.
Solutions like Cloudsfer, which focus on SaaS‑to‑storage backup rather than general infrastructure alone, are becoming part of the standard data protection stack.
Final Thought
2025 showed that data loss in SaaS environments is rarely caused by broken systems. It’s caused by users deleting the wrong folder, changing the wrong setting, or clicking the wrong link.
And without an external backup in place, that single action can mean permanent loss. Make 2026 the year you stop assuming your SaaS data is safe and really start ensuring it is.
